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Clarify doubts about your registration and how to participate in hiring processes. If you are already a supplier, get answers to your questions about how to receive orders.

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Notice - Municipal Holiday

Closure of Imbetiba Base (Macaé-RJ) on 07/29/2025 due to Municipal Holiday

We inform that on July 29, 2025 (Tuesday), there will be no receipt of materials at the Petrobras base in Imbetiba, located at Av. Elias Agostinho, nº 665 – Macaé/RJ, due to the municipal holiday in celebration of the city’s anniversary. The interruption will affect the following sectors:

Receiving ATREX1;
Shared (warehouse);
TIC.

Impacted centers: 2182, 0111, 2208, 7601, and 76AA.

We appreciate everyone’s understanding and cooperation in adjusting deliveries.

Receiving Hours at Petrobras Warehouses

Consult warehouses with mandatory scheduling

ARM LUBNOR
Monday to Friday
8 AM to 11 AM and 1 PM to 3 PM

REPAR
Monday to Friday
7:30 AM to 11:00 AM and 12:30 PM to 3:15 PM (on a first-come, first-served basis)
Entry is not allowed after 3:15 PM
Total closure of activities at 4:30 PM
Mandatory scheduling only for items with crane (subject to availability)

RPBC
Monday to Friday
7:30 AM to 3:30 PM

REDUC
Monday to Friday
8 AM to 3 PM

RNEST
Monday to Friday
7 AM to 3 PM

RECAP
Monday to Friday
8 AM to 3:30 PM

UN-GAD
Monday to Thursday
7 AM to 12 PM and 1 PM to 4 PM
Friday
7 AM to 12 PM and 1 PM to 3 PM

UN-BA
Monday to Friday
8 AM to 2:30 PM

UN-AM
Monday to Friday
8 AM to 11:20 AM and 12:30 PM to 3:30 PM

ARM-RIO (Advance Scheduling Required)
Monday to Sunday
24 hours – Continuous receiving, 7 days a week

ARM-MACAÉ (Advance Scheduling Required)
Monday to Sunday
24 hours – Continuous receiving, 7 days a week

REGAP
Monday to Friday
8 AM to 3 PM

ARM ANSA (FAFEN-PR)
Monday to Friday
8 AM to 12 PM and 1 PM to 4:30 PM

EDIVIT
Monday to Thursday
8 AM to 11 AM and 1 PM to 4 PM

Friday
8 AM to 11 AM and 1 PM to 3 PM

ARM TIMS
Monday to Friday
Without forklift
8:30 AM to 4 PM

With forklift
8:30 AM to 3:30 PM

MACAÉ – IMBETIBA (ATREX-1)
Monday to Friday
8:30 AM to 11:30 AM and 1:30 PM to 4 PM

MACAÉ – IMBETIBA SHARED (Warehouse)
Monday to Friday
7:30 AM to 11 AM and 12:30 PM to 3 PM

GAS/UTGC - Linhares/ES
Monday to Friday
8 AM to 3 PM

REPLAN
Monday to Friday
8:00 a.m. to 3:00 p.m.

BA/SOAP/ARM
Monday to Friday
7:00 a.m. to 3:00 p.m.
(previously until 4:00 p.m.)

Suspention of Deliveries

Deliveries of materials and equipment will be suspended from May 23, 2025, until May 26, 2025, at 12:00 PM, in all warehouses.

In-person Supplier Service

The new available modality for scheduling appointments.

We would like to inform you that, starting from September 18, 2024, we have introduced a new option for serving current suppliers registered in Petrobras, which is the IN-PERSON SERVICE available in the following locations:

•   Manaus/AM - Manaus 1 Building (EDIMAN 1);
•   Paulínia/SP - Paulínia Refinery (REPLAN);
•   Rio de Janeiro/RJ - Senado Building (EDISEN);
•   Salvador/BA - Pituba Tower Building (PITUBA);
• Vitória/ES - (EDIVIT).

From now on, in addition to video-based assistance, suppliers will also have access to a self-scheduling system for in-person appointments.

The initial focus of in-person service will be on the Registration Process in Petronect (www.petronect.com.br).

For any further questions or needs, they will be recorded during the appointment, and the responses will be provided later.

How to schedule in-person or video-based appointments

Companies that wish to receive information or guidance regarding the Registration can schedule an appointment through Petronect. To do so, simply access the Petronect Portal, log in, click on the "Cadastro na Petrobras" (Registration in Petrobras) menu, select the "Agendamentos" (Appointments) option, and then click on "Agendar Participação" (Schedule Appointment), choose the desired modality (select a location for in-person appointments), and select an available time slot from the agenda.

For companies that do not have a login and password, it is necessary to previously register by providing the CNPJ and location information.

This registration can be done through the Quero me Cadastrar (I Want to Register) link in order to enable scheduling.

At the scheduled time, an analyst will clarify your doubts about the registration process and provide personalized guidance for your case.

If you prefer to schedule your appointment via phone, please contact our Customer Service or Relationship Center at 4020-9876 (for capital cities and metropolitan regions) and mobile phones, or 0800-282-8484 (for other locations).

For remote video-based appointments, you will need a computer with a webcam and an internet connection, as the meeting will be conducted through the Teams application (a link will be sent for browser access). If you have any questions about accessing Teams, click on Support for Using Teams.

LOCATIONS FOR IN-PERSON APPOINTMENTS:

• Manaus/AM - Manaus 1 Building (EDIMAN 1): Av. Darcy Vargas, 645 - Parque 10 de Novembro

• Paulínia/SP - Paulínia Refinery (REPLAN): Rod. Prof. Zeferino Vaz - SP-332, Km 132, s/n – Portaria Sul – Bomfim

• Rio de Janeiro/RJ - Senado Building (EDISEN): Av. Henrique Valadares, nº 28 - Centro

• Salvador/BA - Pituba Tower Building (PITUBA): Av. Antônio Carlos Magalhães, 1.113 – Pituba.

• Vitória/ES - (EDIVIT); Av. Nossa Senhora da Penha, 1688 - Barro Vermelho.

We recommend that for appointments at REPLAN, you arrive 30 minutes in advance due to the access procedures to an industrial unit.

For the other locations, we recommend arriving 15 minutes in advance.

Receiving Hours at Petrobras Warehouses

Consult warehouses with mandatory scheduling

Friday
8 AM to 11 AM and 1 PM to 3 PM

ARM TIMS
Monday to Friday
Without forklift
8:30 AM to 4 PM

GAS/UTGC - Linhares/ES
Monday to Friday
8 AM to 3 PM

REPLAN
Monday to Friday
8:00 a.m. to 3:00 p.m.

BA/SOAP/ARM
Monday to Friday
7:00 a.m. to 3:00 p.m.
(previously until 4:00 p.m.)

Virtual Assistant

If you want to be our supplier goods and services, learn more about our registry and SAP Business Network subscription.

If you are already a supplier, learn more about purchase orders, meeting quality requirements, payment information and more.

If you are having problems with orders for goods, payments or invoices and cannot find a solution, you can register a request.

Service center

Supplier support

(Goods Orders, Payments, and Invoices)

+55 21 3876-7070

Petronect

Customer Service

(Registration, new bids, and hiring)

Brasil
4020-9876: Capitais, regiões metropolitanas e ligações originadas de telefone celular
0800 282 8484: Demais regiões

Estados Unidos: +1 866 791 9432
Outros países: +1 713 808 2599