Gestão da Qualidade e Inspeção de Fabricação

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Ancora Gestão da Qualidade

Quality of Goods

We evaluate our suppliers’ quality systems to make sure goods are supplied to Petrobras pursuant to the contractual technical requirements.

We carry out quality audits at the premises of the suppliers and their subsuppliers to check the quality:

Of the quality management system;
Of the good manufacturing process;
Of the final product;
Of the records issued by the inspection body.

Quality audits will be carried out in accordance with the general quality requirement, the complementary quality requirement, and the contractual technical requirements, pursuant to Petrobras’ needs. An Audit Guide – Quality Requirements can be consulted in this channel.

General quality requirement: Sets the minimum quality requirements to be met in the supply of goods in direct and indirect purchases whose end customer is Petrobras.

Complementary quality requirement: Complementary quality requirements are specific to particular families and set additional requirements for the manufacturing inspection of that good. They should be requested at the beginning of the quality audit process.

In the User Guide - Quality Requirements it is possible to consult the Quality Requirements applicable to each family.

Also get to know our Quality Guide, a quality management model in the supply of goods and services and what is expected from the entire supply chain.

To address matters related to the Quality of Goods, the following services are available in the External Services Catalog (CSE):

Appeal of Audit Non-Conformity

Assessment of Inspection Type Classification

Communication of Serious/Severe Non-Conformity

Clarifications on Quality Requirements and Processes

Scheduling and Request for Exemption from PIM Meeting

Request for Exemption from OIA Hiring

If you have any question, please contact us at qualidadedebens@petrobras.com.br

Ancora Treinamento EAD de Qualidade

Quality E-learning Training

Access our e-learning course on the quality and inspection process in the supply of goods to Petrobras.

By clicking on the link below, you will be redirected to the UP-Academy Supply and after a brief registration, you will be able to perform the training.

ACCESS

Related content

Contractual management

Through management and supervision, we can verify compliance with the parties’ obligations to ensure that the activities are performed as set forth in the contract.

Supplier performance evaluation

We periodically evaluate our suppliers’ performance in the contracts for the supply of goods and services.

Payments

Payments are made according to the nature of the service or the supply of the material. The terms of payments for service contracts are defined in the Legal Contractual Instrument (ICJ).

Access to funding

Our suppliers can rely on the Progredir Program as a facility to gain access to funding. The program aims to speed up access to credit and reduce costs, reflecting our commitment to encourage the development of the oil and natural gas industry chain.

Withheld tax consultation

There are three systems available to consult receipts for taxes withheld under our contracts: ISS, Withheld Federal Income Tax Report, GPS.

Contract Fulfillment (Product Order Diligence)

We monitor the acquisition processes of material carried out by Petrobras' Procurement area in the national and international market through a Purchase Order.