Apoio ao Cadastro | Canal Fornecedor Petrobras

Button Label

Página inicial Canal Fornecedor

Canal Fornecedor

Ancora Apoio ao cadastro

Support for registration

Schedule an appointment with us

We offer video customer service to answer questions about the Petrobras Good and Service Supplier Registry. Companies seeking information or guidance about the Registry can schedule the appointment using the Contact Us feature or the Relationship Center: Call 4020-9876 (for capitals, metropolitan regions, and cell phones) or call toll-free, at 0800-282-8484 (for other regions).

For video customer service, you need a computer fitted with a webcam, Internet connection, and these programs:

Operating System

Windows 10

Windows 8.1

Windows 8

Windows 7

Windows Server

Macintosh release 10.8 or later

Browsers

Edge

Internet Explorer 11

Firefox

Safari

Chrome

Talk to our specialists

Operational questions about the registration system are answered by the Petronect Customer Service Center, on one of the following telephone numbers:

Brazil
Capital cities, metropolitan regions and cell phone calls:
4020-9876

Other regions:
0800 282 8484

English
+55 21 3380-3341 Press 1

Spanish
+55 21 3380-3341 Press 2

Other Countries
+1 713 808-2599

The Petronect Call Center is open from Monday to Friday, from 8 am to 6 pm (Brasília standard time).

Contact us

If you have questions or want instructions regarding the registration itself, please Contact Us. We have a specialized team to answer questions and guide about the Petrobras Good and Service Supplier Register.

Manuals and guides

Quick guides that show, in a simple, dynamic manner, how to gain access to the features of the Petronect Portal are grouped in a single environment, facilitating searching and queries.

CLICK HERE TO GET TO KNOW THEM (IN PORTUGUESE)

We do not accredit, recommend or advise the hiring of consultants, whether individuals or corporations, to act as intermediaries to fill out our Register’s Questionnaires.

Related content

Supplier register

The Goods and Services Supplier Registry brings together Brazilian and foreign companies interested in participating in our hiring processes.

Why register

The Registry plays an important role at the qualification and pre-qualification stages, which precede the approval of a contract.

Stages of the registration process

Evaluation criteria

We evaluate each supplier pursuant to criteria. These criteria are determined according to the type of supply and families reported at the company’s Identification stage.

Registration certificate

We issue the Registration Certificate (CRC) to suppliers who have met one or more criteria of the family of interest.

Pre-qualification

We use an auxiliary procedure known as pre-qualification before beginning the hiring process where the subject matter of the bid needs a more detailed technical analysis.

Use our search to find what you are looking for

Search suggestions

Link de exemplo

Exibir mais resultados

Most searched

Fuel price

Pre-salt

Team Petrobras

An error occurred while processing the template.

The following has evaluated to null or missing:
==> article.getDocument()  [in template "20099#20135#2683802" at line 30, column 25]

----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign xmlArticle = article.getDocum...  [in template "20099#20135#2683802" in function "extractFooterInfo" at line 30, column 3]
	- Reached through: @renderSacInfoDates entry, journalArt...  [in template "20099#20135#2683802" at line 82, column 5]
----

1<#--

2Widget templates can be used to modify the look of a

3specific application.

5Please use the right panel to quickly add commonly used variables.

6Autocomplete is also available and can be invoked by typing "${".

7-->

9<#include "${templatesPath}/1975398" />

11<#assign journalArticleService = serviceLocator.findService("com.liferay.journal.service.JournalArticleLocalService") />

12<#assign fileEntryService = staticUtil["com.liferay.document.library.kernel.service.DLFileEntryLocalServiceUtil"] />

14<#function extractFooterInfo curEntry journalArticleService fileEntryService >

15  <#if !curEntry?? >

16    <#return {}>

17  </#if>

19  <#assign article = journalArticleService.getLatestArticle(curEntry.getClassPK()) />

20  <#if !article??>

21    <#return {}>

22  </#if>

24  <#assign ddmStructure = article.getDDMStructure()>

25  <#if !ddmStructure??>

26    <#return {}>

27  </#if>

29  <#assign fieldList = getFieldListByStructure(ddmStructure) />

30  <#assign xmlArticle = article.getDocument().getRootElement() />

33  <#assign iconInformation = getMediaInfo(fieldList, xmlArticle, "Acesso à Informação - Imagem", fileEntryService) />

34  <#assign iconSac = getMediaInfo(fieldList, xmlArticle, "SAC Imagem", fileEntryService) />

35  <#assign sacLabel = getFieldValue(fieldList, xmlArticle, "SAC - Rótulo") />

36  <#assign sacNumber = getFieldValue(fieldList, xmlArticle, "SAC - Número") />

37  <#assign informationLabel = getFieldValue(fieldList, xmlArticle, "Acesso à Informação") />

38  <#assign transparencyLabel = getFieldValue(fieldList, xmlArticle, "Portal da Transparencia - Rótulo") />

39  <#assign transparencyLink = getFieldValue(fieldList, xmlArticle, "Portal da Transparencia - Link") />

42  <#return {

43    "iconInformation": iconInformation,

44    "iconSac" : iconSac,

45    "sacLabel" : sacLabel,

46    "sacNumber" : sacNumber,

47		"informationLabel": informationLabel,

48		"transparencyLabel": transparencyLabel,

49		"transparencyLink": transparencyLink

50  }>

52</#function>

55<#macro renderSacInfoDates entry journalArticleService fileEntryService >

56	  <#assign info = extractFooterInfo(entry journalArticleService fileEntryService) />

57    <div class="footer-informations">

58        <div class="sac-information icons-container">

59           <img id="sac-image" alt="${info.iconSac.alt}" src="${info.iconSac.url}"/>

60                <div class="icons-texts">

61                    <p class="button-xs-regular">${info.sacLabel}</p>

62                    <p class="button-xs-bold">${info.sacNumber}</p>

63                </div>

64        </div>

66        <div class="logo-informations  icons-container">

67            <img id="logo-image" alt="${info.iconInformation.alt}" src="${info.iconInformation.url}"/>

68            <div class="icons-texts">

69                <p class="button-xs-regular">

70                    ${info.informationLabel}

71                </p>

72                <a class="button-xs-bold" open="_blank"

73                        href='${info.transparencyLink}'>

74                    ${info.transparencyLabel}

75                </a>

76            </div>

77        </div>

78    </div>

79</#macro>

81<#if entry?has_content>

82    <@renderSacInfoDates entry journalArticleService fileEntryService />

83</#if>

86<style>

88    .footer-informations {

89        display: flex;

90        justify-content: center;

91        align-items: center;

92    }

94    .footer-informations .icons-container img {

95        width: 29px;

96        height: 29px;

97        margin: 5px 8px 0 0;

98    }

100    .footer-informations .icons-container {

101        color: var(--color-text-primary-default);

102        display: flex;

103    }

105    .footer-informations .logo-informations {

106        padding-left: calc(var(--space-lg)/2);

107        display: flex;

108    }

110    .footer-informations .icons-container .icons-texts * {

111        color: var(--color-text-primary-default);

112    }

114    .footer-informations .sac-information .icons-texts {

115        border-right: 1px solid var(--border-color-light);

116    }

119    .footer-informations .icons-container .icons-texts {

120        padding-right: calc(var(--space-lg)/2);

121        display: flex;

122        flex-direction: column;

124    }

126    @media screen and (max-width: 767px) {

128        .footer-informations {

129            flex-direction: column;

130        }

132        .footer-informations .icons-container {

133            margin-bottom: 16px !important;

134        }

136        .footer-informations .sac-information .icons-texts {

137            border-right: none;

138        }

140        .footer-informations .logo-informations {

141            margin-bottom: 16px;

142            padding: 0;

143        }

145    }

147</style>

149<script>

150     (function() {

151            function isValidAlt(alt) {

152                return typeof alt === 'string' && alt.trim().length > 0;

153            }

155            var sacImage = document.getElementById('sac-image');

156            var sacAltText = sacImage.alt;

159            if (!isValidAlt(sacAltText)) {

160                sacImage.alt = 'SAC Petrobras';

161            }

163            var logoImage = document.getElementById('logo-image');

164            var logoAltText = logoImage.alt;

167            if (!isValidAlt(logoAltText)) {

168                logoImage.alt = 'Acesso à Informação';

169            }

170        })();

171</script>

An error occurred while processing the template.

The following has evaluated to null or missing:
==> article.getDocument()  [in template "20099#20135#2683780" at line 31, column 25]

----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign xmlArticle = article.getDocum...  [in template "20099#20135#2683780" in function "extractFooterInfo" at line 31, column 3]
	- Reached through: @renderConfigFooterDates entry, journ...  [in template "20099#20135#2683780" at line 82, column 5]
----

1<#--

2Widget templates can be used to modify the look of a

3specific application.

5Please use the right panel to quickly add commonly used variables.

6Autocomplete is also available and can be invoked by typing "${".

7-->

9<#include "${templatesPath}/1975398" />

11<#assign journalArticleService = serviceLocator.findService("com.liferay.journal.service.JournalArticleLocalService") />

13<#function extractFooterInfo curEntry journalArticleService >

14  <#if !curEntry?? >

15    <#return {} />

16  </#if>

18  <#assign article = journalArticleService.getLatestArticle(curEntry.getClassPK()) />

19  <#if !article??>

20    <#return {} />

21  </#if>

23  <#assign ddmStructure = article.getDDMStructure() />

24  <#if !ddmStructure??>

25    <#return {} />

26  </#if>

28  <#assign productCategories = [] />

30  <#assign fieldList = getFieldListByStructure(ddmStructure) />

31  <#assign xmlArticle = article.getDocument().getRootElement() />

34  <#assign cookiesLabel = getFieldValue(fieldList, xmlArticle, "Definições de Cookies - Rótulo") />

35  <#assign copyrightMessage = getFieldValue(fieldList, xmlArticle, "Mensagem de Copyright") />

37	<#assign linkItemGroupXMLList = getNodesByLabel(fieldList, xmlArticle, "Links do rodapé")>

38	<#assign linksAndLabels = []>

39  <#list linkItemGroupXMLList as linkItemGroupXML>

40		<#assign obj = {

41		  "link": getFieldValue(fieldList, linkItemGroupXML, "Link"),

42		  "label": getFieldValue(fieldList, linkItemGroupXML, "Rótulo")

43		} />

44		<#assign linksAndLabels = linksAndLabels + [obj] />

45	</#list>

46  <#return {

47    "linksAndLabels": linksAndLabels,

48    "cookiesLabel" : cookiesLabel,

49		"copyrightMessage": copyrightMessage

50  } />

51</#function>

54<#macro renderConfigFooterDates entry journalArticleService >

55	  <#assign info = extractFooterInfo(entry journalArticleService) />

58    <div class="fragment-footer breakpoint" id="pet-fragment-footer">

60    <div class="petrobras-footer col-1-12 md-col-1-8 sm-col-1-4">

61        <div class="footer-other-links-container">

62            <div class="footer-links">

63                <a class="footer-menu-item button-sm-regular ot-sdk-show-settings" id="ot-sdk-btn"  target="_blank" tabindex="0">${info.cookiesLabel} </a>

64					      <#list info.linksAndLabels as link>

65									 <a class="button-sm-regular footer-menu-item" open="_blank"

66											href='${link.link}'

67											tabindex="0">

68											${link.label}

69									</a>

70								</#list>

71            </div>

72            <p class="footer_copyright button-sm-regular">${info.copyrightMessage}</p>

73        </div>

74    </div>

77    </div>

79</#macro>

81<#if entry?has_content>

82    <@renderConfigFooterDates entry journalArticleService />

83</#if>

86<style>

89    .petrobras-footer * {

90        margin: 0;

91        padding: 0;

92    }

94    .petrobras-footer {

95        display: flex;

96        justify-content: space-between;

97        font-family: var(--font-family-base);

98        width: 100%;

99        background: var(--color-background-default-level-02)

100    }

103    .petrobras-footer .footer-other-links-container {

104        display: flex;

105        justify-content: space-between;

106        gap: 16px;

107        width: 100%;

108        margin: var(--space-xl) 0 !important;

109    }

111    .petrobras-footer .footer-other-links-container .footer-links {

112        display: flex;

113        gap: var(--space-md);

114    }

116    .petrobras-footer .footer-other-links-container .footer-links p,

117    .petrobras-footer .footer-other-links-container .footer-links a {

118        color: var(--color-text-primary-default);

119    }

121    /*Cookies button*/

122    .petrobras-footer .footer-other-links-container .footer-links

123    #ot-sdk-btn.ot-sdk-show-settings, #ot-sdk-btn.optanon-show-settings {

124      color: var(--color-text-primary-default);

125      border: none;

126      padding: 0;

127      font-size: var(--font-size-xxxs);

128      line-height: var(--line-height-lg);

129    }

131    .petrobras-footer .footer-other-links-container .footer-links

132    #ot-sdk-btn.ot-sdk-show-settings:hover, #ot-sdk-btn.optanon-show-settings:hover {

133      background: transparent;

134      color: var(--color-neutral-800);

135    }

138    .petrobras-footer .footer-other-links-container .footer_copyright {

139         color: var(--color-text-primary-default);

140    }

144    @media (max-width: 1200px) {

146        .petrobras-footer .footer-other-links-container {

147            display: flex;

148            flex-direction: column;

149            margin: 48px auto 55px auto;

150            align-items: center;

151            text-align: center;

152            justify-content: flex-start;

153            gap: var(--space-md);

154        }

156        .petrobras-footer .footer-other-links-container p {

157            margin-left: 0;

158        }

160        .petrobras-footer .footer-other-links-container .footer-links {

161            display: flex;

162            flex-direction: column;

163            gap: var(--space-md);

164        }

167        .petrobras-footer .footer-other-links-container .footer-links a,

168        .petrobras-footer .footer-other-links-container .footer-links p {

169            margin-left: 0;

170        }

172    }

174    @media (max-width: 767px) {

176        .petrobras-footer .footer-other-links-container .footer_copyright {

177            padding-bottom: 25px;

178        }

179	}

181</style>

Choose a channel:

Site Petrobras

Investidor Petrobras

Browse the Sections:

Search suggestions

Link de exemplo

Exibir mais resultados

Most searched

Fuel price

Pre-salt

Team Petrobras

Accessibility

High-Contrast

Off

Big Text

Off

Language:

Select a language:

Portuguese English

Suppliers registry

Support for registration

Schedule an appointment with us

Talk to our specialists

Contact us

Manuals and guides

We do not accredit, recommend or advise the hiring of consultants, whether individuals or corporations, to act as intermediaries to fill out our Register’s Questionnaires.

Related content

Supplier register

Why register

Stages of the registration process

Evaluation criteria

Registration certificate

Pre-qualification

Suppliers
registry