Guidelines and Information for Deliveries to Petrobras Warehouses
Compliance with the established guidelines is essential to promote operational safety, ensure material traceability, and enhance efficiency across logistics processes, as well as to prevent rejections, rework, and potential delays at the time of delivery.
To guide suppliers on the material packaging requirements for items destined for PCAD warehouses at Petrobras, a manual has been developed outlining the necessary criteria and requirements for proper preparation, packaging, and identification of materials. Its purpose is to ensure the integrity of items during transportation and to improve efficiency in receiving and storage processes.
To view or download the material PCAD, click here.
To view or download the material LOEP:
Safety Standards - click here.
Coexistence Manual - click here.
Delivery via SEDEX
Deliveries via SEDEX are not authorized at Petrobras locations, including warehouses, refineries, and other facilities, unless they have been previously negotiated and expressly authorized through the corresponding purchase order.
Material Delivery Information Notice – RNEST
Please find below an information notice containing guidelines on the delivery procedure at the unit, aimed at helping suppliers and carriers carry out the process correctly, safely, and efficiently.
- Receiving locations (East Gate and West Gate), including the types of vehicles served at each gate;
- Operating days and hours;
- Schematic map indicating access locations;
- Guidance on clothing requirements and the Personal Protective Equipment (PPE) required to access the facility;
- Google Maps and Waze links for the gates, allowing drivers to be directed straight to the correct access point by entering the link into their navigation app.
Click here to view the Material Delivery Information Notice – RNEST.
Receiving Hours at Petrobras Warehouses
To facilitate the planning of material deliveries, please refer to the receiving hours and specific addresses for each Petrobras Warehouse location.
Click here to access the information.
Receiving Hours at Petrobras Warehouses
Av. Leite Barbosa, SN, Mucuripe - Fortaleza/CE - CEP: 60.180-420
Monday to Friday
8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 3:00 p.m.
REPAR
Rodovia do xisto S/N BR 476 - PV1 - Araucária - PR - CEP: 83707-440
Monday to Friday
7:30 a.m. to 11:00 a.m. and 12:30 p.m. to 3:15 p.m. (first come, first served)
Entry not allowed after 3:15 p.m.
Full closure of activities at 4:30 p.m.
Scheduling required only for crane-handled items (subject to availability)
RPBC
Praça Marechal Stênio Caio de Albuquerque Lima, 1 (Raiz da Serra) Zona Industrial - Cubatão, SP - CEP: 11555-900
Monday to Friday
7:30 a.m. to 3:30 p.m.
REDUC
Rodovia Washington Luis, KM 113,7 – Duque de Caxias – RJ - CEP: 25070-235
Monday to Friday
8:00 a.m. to 3:00 p.m.
RNEST
Rodovia PE-60, S/N KM 10, Distrito Industrial Portuário, Ipojuca - PE - CEP: 55.590-000
Monday to Friday
7:00 a.m. to 3:00 p.m.
RECAP
Avenida Alberto Soares Sampaio, 2122, Capuava - Mauá - SP - CEP: 09380-904
Monday to Friday
8:00 a.m. to 3:30 p.m.
UN-GAD
Address 1: Center 2600 - Rua Acre, 2,504, Bairro América, Aracaju, SE ZIP: 49080-010 (CNPJ: 033.000.167/0577-23)
Address 2: Center 2531 - Rua João Ferreira Neri S/N, Bairro Lagoa Grande, CE - ZIP: 62680-000 (CNPJ: 033.000.167/0041-07)
Address 3: Center 2500 - Av. Euzébio Rocha, 1000, Cidade da Esperança, Natal, RN ZIP: 59070-900 (CNPJ: 033.000.167/1049-00)
Monday to Thursday
7:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m.
Friday
7:00 a.m. to 12:00 p.m. and 1:00 p.m. to 3:00 p.m.
UN-BA
Taquipe S/N - Loc campo de Taquipe - São Sebastião do Passe, BA - CEP: 43850-000
Monday to Friday
8:00 a.m. to 2:30 p.m.
UN-AM
Rua Desmbargador Cesar do Rego, 1444, Bairro Colonia Antonio Aleixo -Manaus/Amazonas - CEP: 69008-445
Monday to Friday
8:00 a.m. to 11:20 a.m. and 12:30 p.m. to 3:30 p.m.
ARM-RIO (Advanced Scheduled Required)
Rua Francisco de Souza e Melo Cordovil, 1590 - Rio de Janeiro - CEP: 21010-900
Monday to Sunday
24 hours – Continuous receiving, 7 days a week
ARM-MACAÉ (Advanced Scheduled Required)
Address 1: Rodovia Amaral Peixoto, 11000 - ZIP: 27973-030
Address 2: Av. Mem de Sá, S/N - ZIP: 27925-545
Monday to Sunday
24 hours – Continuous receiving, 7 days a week
REGAP
Avenida Refinaria Gabriel Passos, 690. Distrito Industrial Paulo Camilo Sul, Betim, MG - CEP: 32669-205
Monday to Friday
8:00 a.m. to 3:00 p.m.
ARM ANSA (FAFEN-PR)
Rua Dr Eli Volpato, 999, Chapada, Araucária - PR - CEP: 83707-746
Monday to Friday
8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 4:30 p.m.
EDIVIT
Av. Nossa Sra. da Penha, 1688, Barro Vermelho, Vitória - ES - CEP: 29057-550
Monday to Thursday
8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 4:00 p.m.
Friday
8:00 a.m. to 11:00 a.m. and 1:00 p.m. to 3:00 p.m.
ARM TIMS
Address 1: BR-101 Highway, km 271, Contorno de Vitória, Carapina – Serra, ES - ZIP: 29161-382
Address 2: Av. 700, S/N – Q16 – Warehouse_G16 – Module 01 - ZIP: 29161-414
Monday to Friday
Without forklift
8:30 a.m. to 4:00 p.m.
With forklift
8:30 a.m. to 3:30 p.m.
MACAÉ – IMBETIBA (ATREX-1)
Monday to Friday
8:30 a.m. to 11:30 a.m. and 1:30 p.m. to 4:00 p.m.
MACAÉ – IMBETIBA COMPARTILHADO (Almoxarifado)
Av. Elias Agostinho, 665 Imbetiba, Macaé, RJ - CEP: 27912-250
7:30 a.m. to 11:00 a.m. and 12:30 p.m. to 3:00 p.m.
Rua Faz Monsaras, S/N, Povoação - Linhares-ES - CEP: 29914-555.
8:00 a.m. to 3:00 p.m.
Rodovia SP-332, S/N Paulínia - SP - CEP-13140-000 ou 13147-000
Monday to Friday
8:00 a.m. to 3:00 p.m.
BA/SOP/ARM
Taquipe S/N - Loc campo de Taquipe -SAO SEBASTIAO DO PASSE, BA - CEP - 43850-000
7:00 a.m. to 3:00 p.m.
(previously until 4:00 p.m.)
Estrada Anchieta-Guarapari, 2900, Limão - Anchieta - ES - CEP: 2923-000.
7:00 a.m. to 3:00 p.m.
Av. Antônio Frederico Ozanan, S/N, Portaria 2 - Canoas/RS CEP: 92420-360
Monday to Friday
Receipt of Materials
Deliveries by Carrier
To make deliveries through a carrier, the following guidelines must be observed:
1. Carrier Registration
The supplier must register the carrier through the “Carrier Registration” application, providing the email address that will be used to access the platform.
2. Access Creation
The carrier must access the application, click “Sign up”, enter the same email address registered by the supplier, and create its access password.
Important Notice – Scheduling
Scheduling through the Delivery Scheduling Portal must be carried out by the party responsible for the delivery to Petrobras.
One (1) scheduling appointment must be created for each vehicle, even when the vehicle is transporting materials from more than one supplier.
Training Materials
To assist users in operating the Petrobras Material Delivery Scheduling Platform, training materials containing guidance on how to use the tool are available:
Stay Updated
Please access the Supplier Channel periodically to keep track of news and updates related to the material delivery scheduling process.
We have also made available the main questions and answers in the following document:
Material delivery scheduling
Starting December 2, 2024, deliveries of heavy and bulky materials (loads requiring crane handling or with an individual weight exceeding 4 metric tons) must be scheduled in advance for deliveries to the RECAP, REPAR, and REDUC refineries.
Since May 2023, Petrobras has provided a scheduling solution for the delivery of new materials to the ARM-Rio (Cordovil) and ARM-Macaé warehouses.
Therefore, to deliver new materials to these facilities, it is necessary to schedule the delivery through the scheduling portal:
https://agendamento.petrobras.com.br
Material Delivery Scheduling
Deliveries of heavy and bulky materials, defined as those requiring crane handling or having an individual weight greater than 4 metric tons, must be carried out through prior scheduling at the RECAP, REPAR, and REDUC refineries, in accordance with the rule effective from December 2, 2024.
For the delivery of new materials to the ARM-Rio (Cordovil) and ARM-Macaé warehouses, prior scheduling is also mandatory.
Scheduling must be completed through the Petrobras Delivery Scheduling Portal.
Please refer to the instructions below for each step of the scheduling process:
Training - Pre-Scheduling
https://www.youtube.com/watch?v=FqeHIgrBd7M
Step-by-Step Guide - Pre-Scheduling
https://canalfornecedor.petrobras.com.br/documents/d/canal-do-fornecedor/yard-loep-pre-agendamento?download=true
Training - Create a Scheduling Appointment
https://canalfornecedor.petrobras.com.br/documents/d/canal-do-fornecedor/sap-yard-criar-agendamento?download=true
Step-by-Step Guide - Create a Scheduling Appointment
https://canalfornecedor.petrobras.com.br/documents/d/canal-do-fornecedor/yard-loep-criar-agendamento?download=true
Training - Scheduling Confirmation
https://www.youtube.com/watch?v=N6YBJumSMZE
Step-by-Step Guide - Scheduling Confirmation
https://canalfornecedor.petrobras.com.br/documents/d/canal-do-fornecedor/yard-loep-efetivacao-do-agendamento?download=true
Step-by-Step Guide - Batch Certificate Waiver
https://canalfornecedor.petrobras.com.br/documents/d/canal-do-fornecedor/dispensa-de-certificado-em-lote-passo-a-passo?download=true
Other Facilities
Deliveries to all other Petrobras facilities should be made without prior scheduling, unless specific instructions are provided in the purchase order.
If you have any questions regarding material delivery scheduling, click here to open a support request under the corresponding service offering:
https://petrobras.service-now.com/cse?id=sc_cat_item&sys_id=87f57378dbae35541cca63901496192d
Deliveries by the supplier
- The supplier must Click on “SAP Business Network – Supplier”.
- After opening the Ariba login tab, the supplier must enter their credentials.
- The supplier must register a carrier through the “Carrier Registration” application, informing the carrier's email.
- The carrier must click on “Register”, fill in the e-mail field with the same e-mail address provided by the supplier and create a password for access.
In addition, we turn available in the links below, training materials to assist the material delivery scheduling platform at Petrobras:
Guide – Carrier Registration
Guide – Delivery Scheduling Request
Guide – Delivery Scheduling Inquiry
Guide – Attach Technical Document
LIVE - Scheduling Delivery at Petrobras (18.05.23)
Guidelines for Deliveries at REDUC, RECAP, and REPAR
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