The Supplier Performance Index (SPI) is an indicator that represents the supplier's performance in providing services and goods to Petrobras.

The SPI is a moving average of all performance evaluations, weighted by the value of the evaluations, which is recalculated daily. The SPI scale ranges from 1 (Poor) to 6 (Excellent) and has three forms of presentation:

Global SPI - The Global SPI displays the results of all supplier evaluations from the last 12 months.
Family SPI - The Family SPI displays the results of all supplier evaluations from the last 12 months within a supply family.
Contract SPI - The Contract SPI displays the results of all supplier evaluations for a specific contract, not limited by a time period.

To check their SPI, suppliers can access the Collaboration Panel (Registration at Petrobras > Evaluation Results > Collaboration Panel).

Each SPI evaluation and its forms of presentation measure performance across up to four macro-criteria: Timeliness, Quality, Management, and SMS (Safety, Environment, and Health). The macro-criteria may have different weights in the composition of the evaluation score.

The SMS questionnaire has undergone a revision, now including new criteria aimed at making the evaluation of our suppliers' compliance with Petrobras's SMS guidelines even more objective and transparent.

Click here to see the new SMS questionnaire.

There are six types of performance evaluations considered in the SPI calculation, functioning as follows:

Periodic Service Contract Evaluation - Service contracts are periodically assessed by contract management through the FRS (Service Record Sheet). Following the issuance of an FRS, a periodic service contract evaluation is created.
The evaluation is conducted through a standardized questionnaire with questions and answer options, completed by the contract management. The weights and scores assigned to the responses are also standardized, preventing the evaluator from choosing a score. The evaluations cover the macro-criteria of Timeliness, Quality, Management, and, depending on the contract, SMS (Safety, Environment, and Health). The value for evaluation weighting corresponds to the value of the FRS.

Spot Service Order Evaluation - After the creation of a Spot service order, meaning without reference to a contract, a spot service order evaluation is created.
The evaluation is conducted through a standardized questionnaire with questions and answer options, completed by the order manager. The weights and scores assigned to the responses are also standardized, preventing the evaluator from choosing a score. The evaluations cover the macro-criteria of Timeliness, Quality, and Management. The value for evaluation weighting corresponds to the value of the order item at the time of evaluation approval.

Goods Delivery Evaluation - For each delivery of goods to Petrobras, an SPI evaluation for Goods Delivery will be created. This evaluation will have scores for the macro-criteria of Timeliness and Quality and a value equivalent to the value of the delivered products. The score assigned for the macro-criterion of Timeliness is based on the percentage of delay in delivery.

Item Cancellation Evaluation - When there is excessive delay in a delivery or the supplier withdraws from providing an item in a contract or order, Petrobras's contract management may cancel an item from the order/contract and assign responsibility to the supplier, if applicable. Upon cancellation of an item from an order or contract due to the supplier's responsibility, an SPI evaluation for item cancellation will be created. This evaluation will have a score for the macro-criterion of Timeliness, and the value for evaluation weighting corresponds to the value of the order or contract item.

Quality Material Note Evaluations - Evaluations based on Quality Material Note (QM) reflect, in the supplier's evaluation score, facts identified by contract management after the receipt of goods or service provision. Each fact has its own SPI score and will affect only one macro-criterion, depending on the characteristic of the QM. The value for evaluation weighting corresponds to the value of the order item.

BAD Evaluations - Ongoing contracts that started before the implementation of the SPI (10/24/2016) are still evaluated using the BAD (Performance Evaluation Bulletin) system, which will later be converted into SPI. Each issued BAD generates an SPI evaluation, derived from the linear conversion of the BAD score, without discrimination by macro-criterion. The value for evaluation weighting corresponds to the value of the measured services covered by the BAD period.

Automatic Evaluation of Delayed Goods - When excessive delay (over 20.5% of the deadline) is identified for an item in a goods purchase order, an SPI evaluation will be automatically generated. The evaluation will assign a score to the macro-criterion of Timeliness, its weighting will be based on the value of the order item, and it will remain valid until the item is received or canceled by Petrobras. If a new delivery deadline is granted (reducing the delay percentage to less than 20.5%), the evaluation will be eliminated but may be generated again in the event of another excessive delay.

Note: The Automatic Evaluation of Delayed Goods will come into effect in November 2024. Announcements will be made to suppliers through the Supplier Channel, Petronect, and Lives Meeting with Suppliers.

To consult the details of an evaluation, access Registration at Petrobras > Evaluation Results > SPI Scores, and click on the corresponding Evaluation ID.

For questions regarding a specific evaluation, contact the contract or order manager in question.

For weighting purposes among evaluations, all values are converted to Reais (BRL) at the time the score is created.