The Supplier Performance Index (SPI) is a multiple indicator that represents the supplier's performance in providing services and supplying goods to Petrobras, considering four macro-criteria: Deadline, Quality, Management, and HSE (Health, Safety, and Environment).

Each version of the SPI is calculated using a moving average of performance evaluations (selected according to the consolidation method), weighted by the value of the evaluations, and recalculated daily. The SPI scale ranges from 1 to 6 and has three consolidation methods:

Global SPI - The Global SPI presents the consolidated result of all evaluations recorded for the supplier in the last 12 months, weighted by the value of each item supplied in the purchase order.

Family SPI - The Family SPI presents the consolidated result of the evaluations recorded for the supplier in each family in the last 12 months, weighted by the value of each item supplied in the purchase order.

IDF Contract - The IDF Contract presents the consolidated result of all evaluations registered for the supplier in each contract, weighted by the value of each item supplied in the purchase order.

To consult your IDF, the supplier can access the Monitoring Panel on the Petronect Portal, following the path: Petrobras Registration > Evaluation Results > Monitoring Panel.

Performance Evaluation

Each IDF evaluation measures performance in up to four macro-criteria: Deadline, Quality, Management, and SMS. The macro-criteria may have different weights in the composition of the evaluation score.

There are six types of performance evaluations considered in the IDF calculation, which work as follows:

Periodic Service Contract Evaluation - Service contracts are periodically measured by contract management through FRS (Service Record Sheet). After the issuance of an FRS, a periodic service contract evaluation is created.

The evaluation is carried out through a questionnaire with standardized questions and answer options answered by contract management. The weights and scores assigned to the responses are also standardized, not allowing the evaluator to choose a score. The evaluations cover the macro-criteria of Deadline, Quality, Management and, depending on the contract, HSE (Health, Safety and Environment). The weighting value of the evaluation corresponds to the FRS value.
The HSE questionnaire has undergone a review, now including new criteria in order to make the evaluation of our suppliers' compliance with the Human Factors Journey and Petrobras' HSE guidelines even more objective and transparent.

Spot Service Request Evaluation - After the creation of a Spot Service Request, i.e., without reference to a contract, a spot service request evaluation is created.
The evaluation is carried out through a questionnaire with standardized questions and answer options answered by the request manager. The weights and scores assigned to the responses are also standardized, not allowing the evaluator to choose a score. The evaluations cover the macro-criteria of Deadline, Quality and Management. The weighting value for the evaluation corresponds to the value of the order item at the time of evaluation approval.

Goods Delivery Evaluation - For each delivery of goods to Petrobras, an IDF (Individual Delivery Evaluation) will be created. This evaluation will have a score in the macro-criteria of Deadline and Quality, and a value equivalent to the value of the products delivered. The score assigned in the Deadline macro-criterion is based on the percentage of delay in delivery.

Item Cancellation Evaluation - When there is excessive delay in a delivery or the supplier withdraws from supplying an item from a contract or order, Petrobras' contract management may cancel an order/contract item and assign responsibility to the supplier, if applicable. When an item from an order or contract is canceled due to the Supplier's responsibility, an IDF for item cancellation will be created. This evaluation will have a score in the Deadline macro-criterion, and the weighting value corresponds to the value of the order or contract item.

Evaluations by QM Score - Evaluations by Material Quality Score (QM Score) reflect, in the supplier's evaluation score, facts identified by contract management after receiving the goods or providing the service, as well as results from quality audits, in which a QM Score is also assigned to each audited order (for more information, access the Quality Management section in the Supplier Channel). Each QM Score is associated with a previously defined IDF score and affects only one macro-criterion. The value used for weighting corresponds to the value of the purchase order.

Evaluations by BAD - Contracts still in effect, with a start date prior to the adoption of the IDF (October 24, 2016), are still evaluated by the BAD (Performance Evaluation Bulletin) system, to be subsequently converted into IDF. Each issued BAD generates an IDF evaluation, resulting from the linear conversion of the BAD score, without discrimination by macro-criterion. The weighting value of the evaluation corresponds to the value of the measured services covered by the BAD period.

Automatic Evaluation of Delayed Goods - When an excessive delay (above 20.50% of the deadline) is identified in a goods purchase order item, an IDF evaluation will be automatically generated. The evaluation will assign a score to the Deadline macro-criterion, its weighting will be based on the value of the order item, and it will be valid until the item is received or canceled by Petrobras. If a new delivery deadline is granted (reducing the delay percentage to less than 20.5%), the evaluation will be eliminated, but may be generated again in case of a new excessive delay.

To view the details of an evaluation, the supplier can access the IDF Notes section on the Petronect Portal, following the path: Petrobras Registration > Evaluation Results > IDF Notes. The search tool can be used to locate the desired evaluation.

For questions regarding a specific evaluation, please contact the contract or order manager in question.

For weighting purposes between evaluations, all values ​​are converted to Brazilian Reais (BRL) at the time the evaluation is registered.