Since November 4, Petrobras contracts and orders have begun to be evaluated using a new type of supplier performance evaluation.
This is the Automatic Evaluation of Delayed Goods, which will be applied to all goods supplied to Petrobras.
In this new evaluation, there will be daily monitoring of delivery deadlines for the items in suppliers' open orders, and a performance assessment (IDF) will be recorded (with a score of 1 in the "Deadline" macro criterion) for items with excessive delays (more than 20.5% beyond the delivery deadline).
We presented the IDF and the Performance Concept, addressing the Automatic Evaluation of Goods, in our live sessions with the supplier market during August, September, and October.
Click here to access the live sessions.
For more information, please refer to the Supplier Performance Evaluation section below.
Supplier Performance Index
The Supplier Performance Index (SPI) is an indicator that represents the supplier's performance in providing services and goods to Petrobras.
The SPI is a moving average of all performance evaluations, weighted by the value of the evaluations, which is recalculated daily. The SPI scale ranges from 1 (Poor) to 6 (Excellent) and has three forms of presentation:
Global SPI - The Global SPI displays the results of all supplier evaluations from the last 12 months.
Family SPI - The Family SPI displays the results of all supplier evaluations from the last 12 months within a supply family.
Contract SPI - The Contract SPI displays the results of all supplier evaluations for a specific contract, not limited by a time period.
To check their SPI, suppliers can access the Collaboration Panel (Registration at Petrobras > Evaluation Results > Collaboration Panel).
Each SPI evaluation and its forms of presentation measure performance across up to four macro-criteria: Timeliness, Quality, Management, and SMS (Safety, Environment, and Health). The macro-criteria may have different weights in the composition of the evaluation score.
The SMS questionnaire has undergone a revision, now including new criteria aimed at making the evaluation of our suppliers' compliance with Petrobras's SMS guidelines even more objective and transparent.
Click here to see the new SMS questionnaire.
There are six types of performance evaluations considered in the SPI calculation, functioning as follows:
Periodic Service Contract Evaluation - Service contracts are periodically assessed by contract management through the FRS (Service Record Sheet). Following the issuance of an FRS, a periodic service contract evaluation is created.
The evaluation is conducted through a standardized questionnaire with questions and answer options, completed by the contract management. The weights and scores assigned to the responses are also standardized, preventing the evaluator from choosing a score. The evaluations cover the macro-criteria of Timeliness, Quality, Management, and, depending on the contract, SMS (Safety, Environment, and Health). The value for evaluation weighting corresponds to the value of the FRS.
Spot Service Order Evaluation - After the creation of a Spot service order, meaning without reference to a contract, a spot service order evaluation is created.
The evaluation is conducted through a standardized questionnaire with questions and answer options, completed by the order manager. The weights and scores assigned to the responses are also standardized, preventing the evaluator from choosing a score. The evaluations cover the macro-criteria of Timeliness, Quality, and Management. The value for evaluation weighting corresponds to the value of the order item at the time of evaluation approval.
Goods Delivery Evaluation - For each delivery of goods to Petrobras, an SPI evaluation for Goods Delivery will be created. This evaluation will have scores for the macro-criteria of Timeliness and Quality and a value equivalent to the value of the delivered products. The score assigned for the macro-criterion of Timeliness is based on the percentage of delay in delivery.
Item Cancellation Evaluation - When there is excessive delay in a delivery or the supplier withdraws from providing an item in a contract or order, Petrobras's contract management may cancel an item from the order/contract and assign responsibility to the supplier, if applicable. Upon cancellation of an item from an order or contract due to the supplier's responsibility, an SPI evaluation for item cancellation will be created. This evaluation will have a score for the macro-criterion of Timeliness, and the value for evaluation weighting corresponds to the value of the order or contract item.
Quality Material Note Evaluations - Evaluations based on Quality Material Note (QM) reflect, in the supplier's evaluation score, facts identified by contract management after the receipt of goods or service provision. Each fact has its own SPI score and will affect only one macro-criterion, depending on the characteristic of the QM. The value for evaluation weighting corresponds to the value of the order item.
BAD Evaluations - Ongoing contracts that started before the implementation of the SPI (10/24/2016) are still evaluated using the BAD (Performance Evaluation Bulletin) system, which will later be converted into SPI. Each issued BAD generates an SPI evaluation, derived from the linear conversion of the BAD score, without discrimination by macro-criterion. The value for evaluation weighting corresponds to the value of the measured services covered by the BAD period.
Automatic Evaluation of Delayed Goods - When excessive delay (over 20.5% of the deadline) is identified for an item in a goods purchase order, an SPI evaluation will be automatically generated. The evaluation will assign a score to the macro-criterion of Timeliness, its weighting will be based on the value of the order item, and it will remain valid until the item is received or canceled by Petrobras. If a new delivery deadline is granted (reducing the delay percentage to less than 20.5%), the evaluation will be eliminated but may be generated again in the event of another excessive delay.
Note: The Automatic Evaluation of Delayed Goods will come into effect in November 2024. Announcements will be made to suppliers through the Supplier Channel, Petronect, and Lives Meeting with Suppliers.
To consult the details of an evaluation, access Registration at Petrobras > Evaluation Results > SPI Scores, and click on the corresponding Evaluation ID.
For questions regarding a specific evaluation, contact the contract or order manager in question.
For weighting purposes among evaluations, all values are converted to Reais (BRL) at the time the score is created.
Supplier Performance Concept
a) Global IDF: Overall performance score;
b) Global IDF by Macrocriteria: Scores based on Management, Timeliness, Quality, and SMS (Safety, Health, and Environment);
c) High Severity Incidents: Number of incidents classified as high severity;
d) Medium Severity Incidents: Number of incidents classified as medium severity.
To check their Supplier Performance Concept and parameters, suppliers can access the Collaboration Panel (Registration at Petrobras > Evaluation Results > Collaboration Panel).
Incidents are facts or events recorded due to contractual execution and the relationship between PETROBRAS and the supplier. They can be classified as high or medium severity, having different impacts on the Performance Concept.
a) Contract Terminations.
b) Quality Audit with a result (Supplier Quality Index - IQF) below 70%.
c) Critical COD (Customer Order Deficiency) with an action plan not implemented or concluded ineffectively.
d) Serious Material Divergence.
Medium Severity Incidents:
a) Quality Audit with a result (IQF) between 70% and 80%.
b) Moderate or severe COD with an action plan not implemented or concluded ineffectively.
Calculation of Global Performance Concept
The calculation of the Performance Concept takes into account minimum requirements that must be met across all parameters simultaneously. The calculation is done daily and automatically by Petrobras's management system, as outlined below:
Click here to learn about Petrobras' supplier performance management processes.
System of consequences
The Technical COD process calls upon the supplier to analyze, together with Petrobras, the discrepancy that has occurred. After the analysis, it is the supplier's responsibility to correct the identified failures, determine the root cause of the discrepancy, eliminate it, and propose corrective actions. This entire process is governed by the ISO 9001 Quality Standard and must be formalized through the presentation of a PAC – Corrective Action Plan.
If the actions to address the discrepancy are not implemented, Petrobras may:
- Seek financial reimbursement for unimplemented corrections;
- Terminate existing contracts due to poor quality of supplied goods and services;
- Notify quality certification bodies, which may lead to the cancellation of the ISO 9001 quality certification of the involved manufacturing units;
- Inhibit suppliers from participating in Petrobras recognition and award processes;
- Disqualify the supplier from Petrobras' registry.
We apply the following consequence measures to suppliers as outlined in our Consequence System, in compliance with current legislation:
- Administrative Sanctions: warnings, suspension, administrative fines, and prohibition from participating in bidding and contracting with the Petrobras System.
- Impediment to participation in contracting processes and contract signing: this may occur due to sanctions applied by Petrobras; sanctions from the Transparency Portal applicable to Petrobras; high Integrity Risk Level (GRI); cancellation of the National Registry of Legal Entities (CNPJ) with the Federal Revenue Service; and precautionary blocking.
- Disqualification in Bidding: performance evaluations may be used as a requirement for supplier qualification in contracting processes. Suppliers with low IDF may be disqualified in public bids on the grounds of unsatisfactory technical quality.
- Disqualification in the Registry: the supplier's registration and the status of their families of goods and services may be subject to review due to Low Performance, resulting in technical disqualification (cancellation) of families, which may eventually be reversed. For this, the supplier must provide justifications and an action plan in the Contact Us section of the Petronect Portal, subject to analysis.
CASA - The Commission for Analysis of Sanctions Application and Self Cleaning
One of the measures adopted in the consequences system is the blocking of suppliers through administrative sanctions, in accordance with Article 83 of Law 13.303/2016. These suppliers are prohibited from participating in new bidding processes and signing new contracts with Petrobras.
The same law establishes in Article 37, § 2, that companies that are administratively sanctioned may demonstrate the overcoming of the reasons that led to the imposed restriction against them, aiming for exclusion from the register of sanctioned companies (self cleaning).
To do so, it is necessary to present all the measures already implemented with the intention of demonstrating such overcoming. In this process, various tools are adopted to verify the effectiveness of the actions reported by the supplier, such as documentary analysis of evidence, evaluation within the scope of other existing contracts with Petrobras, and/or third-party auditing.
The Self Cleaning Handbook will help suppliers understand in more detail how this procedure works
Best Suppliers Award - 7th Edition
The purpose of the Petrobras Best Suppliers Award is to recognize suppliers who have made a significant contribution through the delivery of goods and services, with respect to performance in terms of timeliness, management, quality, health and safety, and value creation.
Suppliers, both national and/or foreign, who provided goods or services to Petrobras between January 1, 2023, and June 30, 2024, were automatically considered candidates for this award, without the need for registration.
Petrobras also awarded suppliers who excelled in Environmental, Social, and Governance (ESG) initiatives across 8 special categories.
Check out the 2024 Winners
Recognition Groups
Urban Mobility – AUTO VIAÇÃO 1001 LTDA
Infrastructure and Multiservices – GSC GRUPO SÃO CARLOS DE MANUTENÇÃO
ICT Services – SALESFORCE TECNOLOGIA LTDA
Industrial Maintenance - SISNERGY SOLUÇÕES E SISTEMAS INTEGRADOS (ACTEMIUM GROUP)
Chemical Products - DORF KETAL BRASIL LTDA
Seismic Data Services - SHEARWATER GEOSERVICES DO BRASIL LTDA
Large Machinery and Associated Services - TRANSCANADA TURBINES LTD
Air Logistics - CHC DO BRASIL TAXI AÉREO S.A.
Maritime Logistics – WILSON, SONS ULTRATUG OFFSHORE
Land Logistics - BRASIL PORT LOGISTICA OFFSHORE E ESTALEIRO NAVAL LTDA
Marine Drilling Operation - SEADRILL SERVIÇOS DE PETRÓLEO LTDA
Completion Goods and Services - HALLIBURTON PRODUTOS LTDA
Drilling Services - SCHLUMBERGER SERVICOS DE PETROLEO LTDA
Production and Casing Tubulars (OCTG) - CONFAB INDUSTRIAL S.A.
Subsea Wellhead System - DRILL QUIP DO BRASIL LTDA
Well Maintenance and Abandonment Services - SCHLUMBERGER SERVICOS DE PETROLEO LTDA
Maintenance, Repair, and Operations (MRO) and Associated Services - QUALITY WELDING SERVICES S.A.
Offshore Engineering Works - YINSON BERGENIA SERVICOS DE OPERACAO LTDA
Onshore Engineering Works - MILPLAN ENGENHARIA S.A.
Flexible Pipes - NOV FLEXIBLES EQUIPAMENTOS E SERVIÇOS LTDA
Mooring Services and Equipment - DELP ENGENHARIA MECANICA S.A.
Subsea Production Services and Equipment - MARINE PRODUCTION SYSTEMS DO BRASIL LTDA
Umbilicals - PRYSMIAN CABOS E SISTEMAS DO BRASIL S.A.
Flexible Lines Installation - SEAGEMS SOLUTIONS S.A.
Subsea Intervention, Inspection, and Maintenance Services - R Y SERVICOS TECNICOS E INDUSTRIAIS LTDA
Operational Goods - TENARIS CONFAB PUMP RODS S.A.
Check out the 2024 Winners
Special Awards
ASG Decarbonization - ONESUBSEA DO BRASIL SERVIÇOS SUBMARINOS LTDA
ASG Human Rights - ONESUBSEA DO BRASIL SERVIÇOS SUBMARINOS LTDA
ASG Governance - ELASA ELO ALIMENTAÇÃO S.A.
Quality Management - MICROMAZZA INDÚSTRIA DE VÁLVULAS LTDA
Research, Development, and Innovation - SCHLUMBERGER SERVICOS DE PETROLEO LTDA
SMS Environment - DOF SUBSEA BRASIL SERVIÇOS LTDA
SMS Health - CLARIANT BRASIL LTDA
SMS Safety - CPL CONSTRUTORA LTDA
Related content
Choose a channel:
Browse the Sections:
Accessibility
Language:
Select a language: