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9th Petrobras Best Suppliers Award

On September 24, during ROG.e 2026, we held the awards ceremony for the 9th Petrobras Best Suppliers Awards. During the event, we recognized companies that stood out for their performance, quality, safety, management, and value creation, reinforcing the importance of partnerships in strengthening our supply chain.
In this edition, 30 companies were honored across recognition categories and special awards, celebrating the excellence and commitment of suppliers who contribute to Petrobras' results. See below the complete list of winning companies. Congratulations to all award recipients!

Change in Supplier Performance Evaluation

Since November 4, Petrobras contracts and orders have begun to be evaluated using a new type of supplier performance evaluation.

This is the Automatic Evaluation of Delayed Goods, which will be applied to all goods supplied to Petrobras.

In this new evaluation, there will be daily monitoring of delivery deadlines for the items in suppliers' open orders, and a performance assessment (IDF) will be recorded (with a score of 1 in the "Deadline" macro criterion) for items with excessive delays (more than 20.5% beyond the delivery deadline).

We presented the IDF and the Performance Concept, addressing the Automatic Evaluation of Goods, in our live sessions with the supplier market during August, September, and October.

Click here to access the live sessions.

For more information, please refer to the Supplier Performance Evaluation section below.

Supplier Performance Index

The Supplier Performance Index (IDF) is a composite indicator that represents a supplier's performance in providing services and supplying goods to Petrobras, considering five macro-criteria: Delivery Time, Quality, Management, Human Rights, and HSE (Health, Safety, and Environment). Each IDF version is calculated using a moving average of performance evaluations, selected according to the consolidation method (Global, Family, or Contract), weighted by the value of the evaluations, and recalculated daily.

The IDF (Global, Family, or Contract) is based on a scale from 1 to 6 and is disclosed in the form of six values:
i. one value corresponding to the weighted average of the final evaluation scores;
ii. five values corresponding to the weighted averages of the scores for each macro-criterion in the evaluations.

Global IDF - The Global IDF presents the consolidated result of all evaluations recorded for the supplier over the last 12 months, weighted by the value of each item supplied under purchase orders.

Family IDF - The Family IDF presents the consolidated result of evaluations recorded for the supplier within a specific family over the last 12 months, weighted by the value of each item supplied under purchase orders.

Contract IDF - The Contract IDF presents the consolidated result of all evaluations recorded for the supplier under a specific contract or spot order, weighted by the value of each item supplied under purchase orders.

To consult their IDF, suppliers may access the Monitoring Dashboard on the Petronect Portal by following the path: Petrobras Registration > Evaluation Results > Collaboration Dashboard.

Performance Evaluation

Each IDF evaluation measures performance across up to five macro-criteria: Delivery Time, Quality, Management, Human Rights, and HSE. The macro-criteria may have different weights in the composition of the evaluation score.

There are seven types of performance evaluations considered in the IDF calculation, as described below:

Periodic Service Contract Evaluation - Service contracts are periodically measured by contract management through Service Record Sheets (FRS). Once an FRS is issued, a periodic service contract evaluation is created.

The evaluation is conducted through a questionnaire containing standardized questions and response options completed by contract management. The weights and scores assigned to responses are also standardized, preventing the evaluator from selecting a score directly. Evaluations cover the macro-criteria of Delivery Time, Quality, Management, Human Rights, and, depending on the contract, HSE (Health, Safety, and Environment). The weighting value corresponds to the value of the FRS.

Service Spot Order Evaluation - Once a service spot order is created, that is, an order not associated with a contract, a service spot order evaluation is created.

The evaluation is conducted through a questionnaire containing standardized questions and response options completed by the order manager. The weights and scores assigned to responses are standardized, preventing the evaluator from selecting a score directly. Evaluations cover the macro-criteria of Delivery Time, Quality, and Management. The weighting value corresponds to the value of the order item at the time the evaluation is approved.

Goods Delivery Evaluation - A Goods Delivery Evaluation is created for each goods delivery made to Petrobras. This evaluation includes scores for the Delivery Time and Quality macro-criteria and a value equivalent to the value of the delivered products. The score assigned to the Delivery Time macro-criterion is based on the percentage of delay in delivery.

Item Cancellation Evaluation - When there is an excessive delay in delivery or when the supplier withdraws from supplying an item under a contract or purchase order, Petrobras contract management may cancel the contract/order item and, where applicable, assign responsibility to the supplier.

When an item is canceled due to supplier responsibility, an Item Cancellation Evaluation is created. This evaluation includes a score for the Delivery Time macro-criterion, and its weighting value corresponds to the value of the contract or order item.

QM Note Evaluations - Quality Material Note (QM Note) evaluations reflect, in the supplier's evaluation score, issues identified by contract management after the receipt of goods or performance of services, as well as the results of quality audits, in which a QM Note is also assigned to each audited order (for more information, refer to the Quality Management section in the Supplier Channel). Each QM Note is associated with a predefined score and affects only one macro-criterion. The weighting value corresponds to the purchase order value.

BAD Evaluations - Contracts still in force with a start date prior to the adoption of the IDF (October 24, 2016) continue to be evaluated through the BAD system (Performance Evaluation Bulletin) and are subsequently converted into IDF evaluations. Each BAD issued generates an evaluation resulting from the linear conversion of the BAD score, without distinction by macro-criterion. The weighting value corresponds to the value of the measured services covered during the BAD period.

Automatic Evaluation for Overdue Goods - When an excessive delay (more than 20.50% of the scheduled delivery period) is identified for a goods purchase order item, an evaluation is automatically generated. The evaluation assigns a score to the Delivery Time macro-criterion, is weighted by the value of the order item, and remains valid until the item is received or canceled by Petrobras. If a new delivery deadline is granted, reducing the delay percentage to less than 20.5%, the evaluation is removed and may be generated again if another excessive delay occurs.

The IDF is considered only for suppliers that have at least six evaluations in at least one macro-criterion (Delivery Time, Quality, Management, Human Rights, or HSE). For calculation purposes, macro-criteria with fewer than six evaluations within the last 12 months are deemed not evaluated and are not included in the indicator, except in the case of the Contract IDF.

To consult the details of an evaluation, suppliers may access the IDF Scores section on the Petronect Portal by following the path: Petrobras Registration > Evaluation Results > IDF Scores. The search tool may be used to locate the desired evaluation.

For questions regarding a specific evaluation, suppliers should contact the manager responsible for the relevant contract or order.

For weighting purposes, all values are converted into Brazilian Reais (BRL) at the time the evaluation is recorded.
 

Supplier Performance Concept

The Supplier Performance Rating uses a scale from 1 to 5 stars and simultaneously considers the parameters below to assign a rating to the supplier:

a) IDF (Global or Family);
b) Number of Occurrences.

To consult their Supplier Performance Rating and its parameters, suppliers may access the Monitoring Dashboard on the Petronect Portal by following the path: Petrobras Registration > Evaluation Results > Collaboration Dashboard.

Performance Rating Calculation

The Supplier Performance Rating assessment considers minimum requirements that must be met simultaneously across all parameters. The calculation is performed daily and automatically by Petrobras' management system, according to the table below.

Performance Occurrences are considered if they have occurred within the 12 months preceding the calculation date.

The occurrences considered are:

  • a) Quality audit with a recorded occurrence or a result (SQI – Supplier Quality Index) below 70%;
  • b) COD with an action plan completed without effectiveness or completed without implementation;
  • c) Contract Termination;
  • d) Major Material Nonconformity;
  • e) Petrobras Assumption of Payroll Payments.

Click here to learn more about Petrobras' supplier performance management process.
 

System of consequences

When we identify discrepancies in the fulfillment of technical and contractual specifications applied to a good or service, we initiate a discrepancy treatment process, which begins with the notification of the occurrence of the discrepancy (Technical COD) to the supplier.

The Technical COD process calls upon the supplier to analyze, together with Petrobras, the discrepancy that has occurred. After the analysis, it is the supplier's responsibility to correct the identified failures, determine the root cause of the discrepancy, eliminate it, and propose corrective actions. This entire process is governed by the ISO 9001 Quality Standard and must be formalized through the presentation of a PAC – Corrective Action Plan.

If the actions to address the discrepancy are not implemented, Petrobras may:
  • Seek financial reimbursement for unimplemented corrections;
  • Terminate existing contracts due to poor quality of supplied goods and services;
  • Notify quality certification bodies, which may lead to the cancellation of the ISO 9001 quality certification of the involved manufacturing units;
  • Inhibit suppliers from participating in Petrobras recognition and award processes;
  • Disqualify the supplier from Petrobras' registry.

We apply the following consequence measures to suppliers as outlined in our Consequence System, in compliance with current legislation:
  • Administrative Sanctions: warnings, suspension, administrative fines, and prohibition from participating in bidding and contracting with the Petrobras System.
  • Impediment to participation in contracting processes and contract signing: this may occur due to sanctions applied by Petrobras; sanctions from the Transparency Portal applicable to Petrobras; high Integrity Risk Level (GRI); cancellation of the National Registry of Legal Entities (CNPJ) with the Federal Revenue Service; and precautionary blocking.
  • Disqualification in Bidding: performance evaluations may be used as a requirement for supplier qualification in contracting processes. Suppliers with low IDF may be disqualified in public bids on the grounds of unsatisfactory technical quality.
  • Disqualification in the Registry: the supplier's registration and the status of their families of goods and services may be subject to review due to Low Performance, resulting in technical disqualification (cancellation) of families, which may eventually be reversed. For this, the supplier must provide justifications and an action plan in the Contact Us section of the Petronect Portal, subject to analysis.
 

CASA - The Commission for Analysis of Sanctions Application and Self Cleaning

In situations where a supplier engages in illicit acts or acts that cause or have the potential to cause harm to Petrobras, the Commission for Analysis of Sanctions Application (CASA) should be nominated. The CASA (local acronym is CAASE), after granting the supplier its right to a full defense, may recommend to the competent authorities the application of consequences.

One of the measures adopted in the consequences system is the blocking of suppliers through administrative sanctions, in accordance with Article 83 of Law 13.303/2016. These suppliers are prohibited from participating in new bidding processes and signing new contracts with Petrobras.

The same law establishes in Article 37, § 2, that companies that are administratively sanctioned may demonstrate the overcoming of the reasons that led to the imposed restriction against them, aiming for exclusion from the register of sanctioned companies (self cleaning).

To do so, it is necessary to present all the measures already implemented with the intention of demonstrating such overcoming. In this process, various tools are adopted to verify the effectiveness of the actions reported by the supplier, such as documentary analysis of evidence, evaluation within the scope of other existing contracts with Petrobras, and/or third-party auditing.

The Self Cleaning Handbook will help suppliers understand in more detail how this procedure works