Avaliação de Desempenho de Fornecedores | Canal Fornecedor Petrobras

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Supplier performance evaluation

We periodically evaluate our suppliers’ performance in the contracts for the supply of goods and services. We look into the Quality, Time, Management, and HSE criteria in order to measure performance in contracted item delivery.

Ancora Índice de Desempenho de Fornecedores

Supplier Performance Index

We use the Supplier Performance Index (Portuguese acronym IDF) to measure the performance of companies related to the supply of goods and services in effective contracts in effect from October 24, 2016.

Each supplier is rated with a global IDF score that ranges from 1 (very bad) to 6 (excellent) and reflects the average score of each good provided or service rendered in the previous 12 months.

IDF scores are assigned by delivery, family, and based on the supplier’s global score. All of them can be checked out on the Petronect Portal.

Service IDF: Evaluation through standardized questionnaires. We analyze the term, quality, management, and SEH.
Goods IDF: Delivery evaluation. We analyze quality and delivery time.

In the case of service contracts signed before October 24, 2016, the Performance Evaluation Bulletin (Portuguese acronym BAD) scores on a scale of 0 to 100 are converted into IDF scores.

Ancora Conceito de Desempenho de Fornecedores

Supplier Performance Concept

The Supplier Performance Concept uses a scale of 1 to 5 stars, which simultaneously considers four parameters to assign a rating to the supplier:

a) Global IDF: Overall performance score;

b) Global IDF by Macrocriteria: Scores based on Management, Timeliness, Quality, and SMS (Safety, Health, and Environment);
c) High Severity Incidents: Number of incidents classified as high severity;
d) Medium Severity Incidents: Number of incidents classified as medium severity.

To check their Supplier Performance Concept and parameters, suppliers can access the Collaboration Panel (Registration at Petrobras > Evaluation Results > Collaboration Panel).

Incidents

Incidents are facts or events recorded due to contractual execution and the relationship between PETROBRAS and the supplier. They can be classified as high or medium severity, having different impacts on the Performance Concept.

High Severity Incidents:

a) Contract Terminations.
b) Quality Audit with a result (Supplier Quality Index - IQF) below 70%.
c) Critical COD (Customer Order Deficiency) with an action plan not implemented or concluded ineffectively.
d) Serious Material Divergence.

Medium Severity Incidents:
a) Quality Audit with a result (IQF) between 70% and 80%.
b) Moderate or severe COD with an action plan not implemented or concluded ineffectively.

Calculation of Global Performance Concept

The calculation of the Performance Concept takes into account minimum requirements that must be met across all parameters simultaneously. The calculation is done daily and automatically by Petrobras's management system, as outlined below:

The Global IDF and Global IDF by Macrocriteria will be considered only if the supplier has 6 or more IDF evaluations in the last 12 months.

High and Medium severity incidents will be considered if they occurred in the 12 months prior to the calculation date.

Ancora Sistema de consequências

System of consequences

We apply the following consequence measures to suppliers as provided for in our System of Consequences, in compliance with the current legislation:

Administrative Sanctions: Warning, suspension, administrative fine, and prohibition from participating in bidding and contracting with the Petrobras System.
Impediment from participating in hiring and signing of contracts: This may occur due to sanctions applied by Petrobras; Transparency Portal sanctions applicable to Petrobras; High Degree of Integrity Risk (GRI); termination from the National Registry of Legal Entities (CNPJ - Brazilian Companies) at the Brazilian Internal Revenue Service, and precautionary blocks.
Non-qualification in Bidding: Performance evaluations can be used as a requirement to qualify suppliers in hiring processes. Suppliers with Low IDFs may be disqualified from public bidding under the argument of unsatisfactory technical quality.
Disqualification in the Registry: The supplier’s registration and the status of its families of goods and services may be subject to revision due to Low Performance, resulting in technical disqualification (cancellation) from families; this may eventually be reversed. For this, the supplier must submit justification and an action plan to the Petronect Portal’s Contact Us section, which will be subject to analysis.

Ancora CAASE - Comissão para Análise de Aplicação de Sanções e Autossaneamento

CASA - The Commission for Analysis of Sanctions Application and Self Cleaning

In situations where a supplier engages in illicit acts or acts that cause or have the potential to cause harm to Petrobras, the Commission for Analysis of Sanctions Application (CASA) should be nominated. The CASA (local acronym is CAASE), after granting the supplier its right to a full defense, may recommend to the competent authorities the application of consequences.

One of the measures adopted in the consequences system is the blocking of suppliers through administrative sanctions, in accordance with Article 83 of Law 13.303/2016. These suppliers are prohibited from participating in new bidding processes and signing new contracts with Petrobras.

The same law establishes in Article 37, § 2, that companies that are administratively sanctioned may demonstrate the overcoming of the reasons that led to the imposed restriction against them, aiming for exclusion from the register of sanctioned companies (self cleaning).

To do so, it is necessary to present all the measures already implemented with the intention of demonstrating such overcoming. In this process, various tools are adopted to verify the effectiveness of the actions reported by the supplier, such as documentary analysis of evidence, evaluation within the scope of other existing contracts with Petrobras, and/or third-party auditing.

The Self Cleaning Handbook will help suppliers understand in more detail how this procedure works